Building Multicultural Teams: Strategies and Challenges in Cross-Cultural Human Resource Management

In the era of globalization, organizations are increasingly forming multicultural teams to increase creativity and innovation in the face of the international market. Teams made up of individuals with diverse cultural backgrounds can provide a broader perspective and be responsive to change. However, this diversity also brings challenges, such as differences in communication styles, social norms, and cultural values that can trigger conflicts and misunderstandings. This research aims to identify the challenges faced in building multicultural teams and formulate effective cross-cultural human resource (HR) management strategies. Through a literature review, this study found that the main challenges include differences in communication, cultural conflicts, and biased perceptions. The proposed strategy includes intercultural training, the implementation of inclusion policies, and building an open culture of communication. The conclusion of this study shows that by understanding and managing cultural differences effectively, organizations can improve collaboration and performance of multicultural teams. Recommendations for practitioners include the implementation of intercultural training programs and policies that support diversity, as well as the need for further research to address emerging challenges in managing cross-cultural teams.

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Publication Details

Journal
Jurnal Cakrawala Akademika
Published
2025-03-20
DOI
https://doi.org/10.70182/jca.v1i6.5
Citations
1
Primary Topic
International Student and Expatriate Challenges
Type
article
Field-Weighted Citation Impact
3.86
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article

Building Multicultural Teams: Strategies and Challenges in Cross-Cultural Human Resource Management

Sri Sundari, Zefanus Waruwu, Yulbrin Manurung, Dicky Eka Sanjaya
1 citations
Jurnal Cakrawala Akademika
International Student and Expatriate Challenges
3.86
article

Building Multicultural Teams: Strategies and Challenges in Cross-Cultural Human Resource Management

Sri Sundari, Zefanus Waruwu, Yulbrin Manurung, Dicky Eka Sanjaya
article en
1 citations

Abstract

In the era of globalization, organizations are increasingly forming multicultural teams to increase creativity and innovation in the face of the international market. Teams made up of individuals with diverse cultural backgrounds can provide a broader perspective and be responsive to change. However, this diversity also brings challenges, such as differences in communication styles, social norms, and cultural values that can trigger conflicts and misunderstandings. This research aims to identify the challenges faced in building multicultural teams and formulate effective cross-cultural human resource (HR) management strategies. Through a literature review, this study found that the main challenges include differences in communication, cultural conflicts, and biased perceptions. The proposed strategy includes intercultural training, the implementation of inclusion policies, and building an open culture of communication. The conclusion of this study shows that by understanding and managing cultural differences effectively, organizations can improve collaboration and performance of multicultural teams. Recommendations for practitioners include the implementation of intercultural training programs and policies that support diversity, as well as the need for further research to address emerging challenges in managing cross-cultural teams.

Jurnal Cakrawala AkademikaVol. 1(6)
Institut Bisnis Nusantara (ID)
Openalex Percentile: Top 10%
International Student and Expatriate Challenges
3.86
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Building Multicultural Teams: Strategies and Challenges in Cross-Cultural Human Resource Management — Sri Sundari, Zefanus Waruwu, et al. · Jurnal Cakrawala Akademika (2025) | TGRS Research Map | TGRS