Relación entre comunicación interna, responsabilidad social corporativa y bienestar laboral en empresas de servicios

the aim of this study was to empirically analyze the relationships between the dimensions of organizational justice, job satisfaction, andorganizational commitment with work happiness and turnover intention among academic workers in Mexico. To this end, a sample of 393 higher education faculty members in Mexico was surveyed. The statistical technique of structural equation modeling (CB-SEM) was used to analyze thedata. The study’s results show that, on the one hand, the variables of job satisfaction, organizational commitment, and organizational justice areinterrelated among these workers, and on the other hand, that these variables positively explain work happiness and negatively explain turnoverintention. This information is relevant for university leaders to undertake a strategic direction oriented towards Happiness Management. Thisway, their human capital can perform their professional activities in an environment of positive emotions, creativity, joy, and subjective well-being.

Authors

Publication Details

Journal
Retos
Published
2025-04-01
DOI
https://doi.org/10.17163/ret.n29.2025.10
Citations
2
Primary Topic
Organizational Management and Innovation
Type
article
Field-Weighted Citation Impact
5.53
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article

Relación entre comunicación interna, responsabilidad social corporativa y bienestar laboral en empresas de servicios

Gloria Berenguer Contrí, Irene Gil Saura, Alexandra Soler-Sanchis
2 citations
Retos
Organizational Management and Innovation
5.53
article

Relación entre comunicación interna, responsabilidad social corporativa y bienestar laboral en empresas de servicios

Gloria Berenguer Contrí, Irene Gil Saura, Alexandra Soler-Sanchis
article en
2 citations

Abstract

the aim of this study was to empirically analyze the relationships between the dimensions of organizational justice, job satisfaction, andorganizational commitment with work happiness and turnover intention among academic workers in Mexico. To this end, a sample of 393 higher education faculty members in Mexico was surveyed. The statistical technique of structural equation modeling (CB-SEM) was used to analyze thedata. The study’s results show that, on the one hand, the variables of job satisfaction, organizational commitment, and organizational justice areinterrelated among these workers, and on the other hand, that these variables positively explain work happiness and negatively explain turnoverintention. This information is relevant for university leaders to undertake a strategic direction oriented towards Happiness Management. Thisway, their human capital can perform their professional activities in an environment of positive emotions, creativity, joy, and subjective well-being.

RetosVol. 15(29)
Openalex Percentile: Top 5%
Organizational Management and Innovation
5.53
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