A qualitative study about how unpaid family carers who are at risk of abuse are supported through safeguarding carers processes in England

Purpose This study aims to examine how unpaid family carers who are at risk of abuse or have experienced abuse from the people they provide care for are supported through safeguarding carers processes in England. Design/methodology/approach Qualitative focus group interviews and individual interviews were conducted with social workers and unpaid family carers who have worked with affected unpaid family carers. Thematic analysis (Ricoeur, 1971) was used to identify themes relating to the research questions and issues identified from the literature. Findings The themes identified centred on support provided either through statutory services or carer group organisations. Statutory support consisted of assessments and support provided to the cared-for person or the carer to enable affected family carers to take a break from caring. Support provided by carer group organisations tended to focus on the carer and consisted of listening, reintroduction conversations, signposting and referrals to specialist therapeutic support services. Originality/value We know relatively little about how unpaid family carers who are at risk of or have experienced abuse from the people they provide care for are supported through safeguarding carers processes in England. Relatively little is also known about the contributions made by carer group organisations in safeguarding them from harm and abuse. This study provides insights into how affected unpaid family carers are supported through safeguarding carers processes in England.