Development and Assessment of Maturity Models for Industry 4.0 in the Indian Manufacturing MSME Sector

Maturity models are vital for organisations in the Industry 4.0 age, facilitating assessing and improving their technological and procedural competencies.They assist in identifying areas of proficiency and establishing explicit objectives, allowing organisations to prioritise investments in technology, infrastructure, and talent efficiently.In an era where cyber risks and data security are crucial, these models are essential for risk mitigation, enabling firms to maintain competitiveness and resilience.A novel maturity model is presented for the Indian MSME sector, grounded in Baker's systematic approach and Nolan's Stage theories.The model delineates five maturation phases across ten dimensions, assessed using seventy-nine elements.The model underwent evaluation in a purposive sample study of 102 units from major manufacturing hubs to examine the maturity of manufacturing units in the MSME sector.The article presents the maturity results on multiple parameters like turnover, generation running the business, years of operation and types of manufacturing setup.The model serves as a thorough instrument for assessing an organisation's maturity level while also assisting practitioners in pinpointing essential areas for improvement and monitoring progress over time.It provides scholars with a comprehensive catalogue of dimensions and factors for assessing technological change, encompassing both the adoption of new technologies and the facilitation of substantial transition.

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Publication Details

Journal
Operations and Supply Chain Management An International Journal
Published
2025-04-01
DOI
https://doi.org/10.31387/oscm0600454
Primary Topic
Quality and Supply Management
Type
article
Field-Weighted Citation Impact
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article

Development and Assessment of Maturity Models for Industry 4.0 in the Indian Manufacturing MSME Sector

Arundhati Chattopadhyay, Manoj Hudnurkar, Surajit Bahulikar
Operations and Supply Chain Management An International Journal
Quality and Supply Management
article

Development and Assessment of Maturity Models for Industry 4.0 in the Indian Manufacturing MSME Sector

Arundhati Chattopadhyay, Manoj Hudnurkar, Surajit Bahulikar
article en

Abstract

Maturity models are vital for organisations in the Industry 4.0 age, facilitating assessing and improving their technological and procedural competencies.They assist in identifying areas of proficiency and establishing explicit objectives, allowing organisations to prioritise investments in technology, infrastructure, and talent efficiently.In an era where cyber risks and data security are crucial, these models are essential for risk mitigation, enabling firms to maintain competitiveness and resilience.A novel maturity model is presented for the Indian MSME sector, grounded in Baker's systematic approach and Nolan's Stage theories.The model delineates five maturation phases across ten dimensions, assessed using seventy-nine elements.The model underwent evaluation in a purposive sample study of 102 units from major manufacturing hubs to examine the maturity of manufacturing units in the MSME sector.The article presents the maturity results on multiple parameters like turnover, generation running the business, years of operation and types of manufacturing setup.The model serves as a thorough instrument for assessing an organisation's maturity level while also assisting practitioners in pinpointing essential areas for improvement and monitoring progress over time.It provides scholars with a comprehensive catalogue of dimensions and factors for assessing technological change, encompassing both the adoption of new technologies and the facilitation of substantial transition.

Operations and Supply Chain Management An International Journal
Symbiosis International University (IN)
Industry, innovation and infrastructure
Openalex Percentile: Top 91%
Quality and Supply Management
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