Aplicación de la inteligencia artificial en la administración de empresas: Desafíos y oportunidades
Artificial Intelligence (AI) is revolutionizing business administration by enabling process optimization, task automation and improved strategic decision making. Its implementation in different business domains has demonstrated significant benefits in terms of operational efficiency and competitiveness. This article examines how AI is transforming business management, highlighting its applications in automation, predictive analytics and customer service personalization. It also explores the challenges companies face in adopting these technologies, including resistance to change, implementation costs, and ethical implications. Finally, key strategies and recommendations for effective integration of AI into business management are presented.
Authors
- Mireya Stefanía Zúñiga Delgado (ORCID: https://orcid.org/0000-0002-4458-5771)
- Byron Oviedo (ORCID: https://orcid.org/0000-0002-5366-5917)
- Cristian Zambrano‐Vega (ORCID: https://orcid.org/0000-0001-8568-8024)
- Leyda Zavala-Arteaga
Institutions
- Bolivarian University of Venezuela (VE)
- Universidad Estatal de Bolívar (EC)
- Universidad Andina Simón Bolívar (BO)
- Universidad Técnica Estatal de Quevedo (EC)
Publication Details
- Journal
- Revista Metropolitana de Ciencias Aplicadas
- Published
- 2025-04-01
- DOI
- https://doi.org/10.62452/57rdaf30
- Primary Topic
- Business, Education, Mathematics Research
- Type
- article
- Field-Weighted Citation Impact
- 0.00