Enam sigma dalam pendidikan: penambahbaikan untuk kualiti pengajaran guru [Six sigma in education: improvement for teacher’s teaching quality]

Six Sigma is a continuous improvement methodology that aims to improve quality by reducing variation and defects in a system. This study explores the potential of using Six Sigma in measuring and improving teachers' teaching quality (TQ). This study identifies strengths, weaknesses, opportunities, and threats to implementing Six Sigma in the education sector through SWOT analysis. The study findings show that Six Sigma has the potential to help teachers identify weaknesses and strengths in teaching through structured data-based analysis. The Six Sigma DMAIC model offers a systematic framework that allows for more accurate interventions in improving the effectiveness of the teaching and learning (T&L) process. However, challenges such as teachers' lack of analytical skills, resource constraints, and traditional work culture affect the implementation of Six Sigma at the school level. This study recommends collaboration between stakeholders such as government, industry, and educational institutions through the Quadruple Helix approach to ensure the implementation of Six Sigma is more effective. With continued support, this approach can significantly improve the quality of Malaysian education and create a more competitive education system at the global level.