A precision marketing method for e-commerce considering the hidden behavioural characteristics of user online shopping
In order to improve user order rate and achieve high marketing satisfaction, this article considers the hidden behaviour characteristics of user online shopping and designs an e-commerce precision marketing method. Firstly, use web crawler technology to collect and preprocess hidden behaviour data of e-commerce platform users during online shopping. Then, calculate the level of interest of e-commerce platform users in different labelled products during the online shopping process, and use natural language processing algorithms to identify the hidden behaviour characteristics of e-commerce platform users during online shopping. Based on the K-means clustering algorithm, perform fuzzy clustering on the hidden behaviour characteristics of online shopping. Finally, the Pearson similarity algorithm is used to calculate the similarity between feature data and target product data, and to construct an e-commerce platform's online shopping product push matrix. Based on the ranking results of product push, precise e-commerce marketing is achieved. The experimental results show that using the proposed method, user satisfaction with product marketing recommendations remains above 85%, and user order rates remain above 90%. E-commerce marketing has high accuracy and good marketing effects.
Authors
- Xu Zheng (ORCID: https://orcid.org/0000-0001-9351-6708)
- Hengzhi Nie
- Wanqing Chen (ORCID: https://orcid.org/0000-0003-0131-0468)
Institutions
- Zhongnan University of Economics and Law (CN)
- Nanjing Foreign Language School (CN)
- Henan Polytechnic University (CN)
Publication Details
- Journal
- International Journal of Business Intelligence and Data Mining
- Published
- 2025-01-01
- DOI
- https://doi.org/10.1504/ijbidm.2025.145388
- Citations
- 1
- Primary Topic
- Digital Marketing and Social Media
- Type
- article
- Field-Weighted Citation Impact
- 4.20