An Empirical Study of the managerial Efficiency and Governance Quality of Public Administration organizations (Case Study of the Government of the Autonomous Republic of Abkhazia)

The paper discusses the quality of managerial activities and implementation of good governance principles of the Central Office of the Government of the Abkhazia Autonomous Republic (hereinafter referred to as the organization), as well as personnel motivation factors. Tests for assessing the effectiveness of the organization's work and the implementation of good governance principles have been developed, according to which the quality of the organization's functioning is assessed; a motivation test has also been used to measure the indicators of personnel's interest in work. Hypotheses for testing the effectiveness of the organization have been formulated and tested. For this purpose, an anonymous survey of the entire organization was conducted to measure the evidence provided by the tests, the role of each piece of evidence in the organization's activities, and the quality of the organization's functioning as a whole were determined. As a result of the study, the null hypotheses about the best quality of the organization's functioning were rejected and alternative hypotheses about the inefficiency of the organization's work were confirmed. Finally, appropriate conclusions have been drawn and relevant recommendations have been formulated to improve the quality of the organization's functioning.