Using Fuzzy Multi-Criteria Decision-Making as a Human-Centered AI Approach to Adopting New Technologies in Maritime Education in Greece

The need to review maritime education has been highlighted in the relevant literature. Maritime curricula should incorporate recent technological advances, as well as address the needs of the maritime sector. In this paper, the Fuzzy Delphi Method (FDM) and the Fuzzy Analytic Hierarchy Process (FAHP) are utilized in order to propose a fuzzy multicriteria decision-making (MCDM) methodology that can be used to assess the importance of new technologies in maritime education and design a fuzzy evaluation model that can assist in maritime education policy-making. This study integrates the perspectives of the main maritime education stakeholders, namely, lecturers and maritime sector management. We selected data from a group of 19 experienced maritime professors and maritime business managers. The results indicate that new technologies such as artificial intelligence (AI), augmented and virtual reality (AR/VR), the Internet of Things (IoT), digital twins (DTs), and cybersecurity, as well as eLearning platforms, constitute a set of requirements that maritime education policies should meet by designing their curricula appropriately. This study suggests that fuzzy logic MCDM methods can be used as a human-centered AI approach for developing explainable education policy-making models that integrate stakeholder requirements and capture the subjectivity that is often inherited in their perspectives.