Employee Satisfaction Towards the Grievances Handling Procedure in Super Auto Forge Private Limited, Chennai

Employee satisfaction with grievance handling procedures is crucial for maintaining a positive work environment and fostering organizational commitment. This study examines the effectiveness of the grievance handling mechanism at Super Auto Forge Pvt. Ltd. and its impact on employee satisfaction. The research explores factors such as transparency, response time, fairness, and management involvement in resolving grievances. Data collected through employee feedback and analysis of grievance resolution outcomes reveal the strengths and areas for improvement in the system. The findings suggest that a well-structured and responsive grievance handling procedure enhances employee morale, reduces workplace conflicts, and contributes to overall organizational efficiency. Recommendations are provided to further improve the process and ensure employee concerns are addressed effectively Key words: Employee Satisfaction , Grievance Handling Procedures , Workplace Environment

Authors

Publication Details

Journal
INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT
Published
2025-03-31
DOI
https://doi.org/10.55041/ijsrem43359
Primary Topic
Occupational Health and Safety Research
Type
article
Field-Weighted Citation Impact
0.00
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article

Employee Satisfaction Towards the Grievances Handling Procedure in Super Auto Forge Private Limited, Chennai

T. Snekalatha, K. Prathipa, R. Ramyakrishnan
INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT
Occupational Health and Safety Research
article

Employee Satisfaction Towards the Grievances Handling Procedure in Super Auto Forge Private Limited, Chennai

T. Snekalatha, K. Prathipa, R. Ramyakrishnan
article en

Abstract

Employee satisfaction with grievance handling procedures is crucial for maintaining a positive work environment and fostering organizational commitment. This study examines the effectiveness of the grievance handling mechanism at Super Auto Forge Pvt. Ltd. and its impact on employee satisfaction. The research explores factors such as transparency, response time, fairness, and management involvement in resolving grievances. Data collected through employee feedback and analysis of grievance resolution outcomes reveal the strengths and areas for improvement in the system. The findings suggest that a well-structured and responsive grievance handling procedure enhances employee morale, reduces workplace conflicts, and contributes to overall organizational efficiency. Recommendations are provided to further improve the process and ensure employee concerns are addressed effectively Key words: Employee Satisfaction , Grievance Handling Procedures , Workplace Environment

INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENTVol. 09(03)
Openalex Percentile: Top 92%
Occupational Health and Safety Research
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