The Digital Memory Hole: Distortion and Accountability in the Age of New Media

ABSTRACT Physical forms of media are increasingly being phased out and replaced by digital media. While this transition entails significant gains for consumers, it also presents risks that are worthy of attention and analysis. Thanks to the rise of channels of distribution such as streaming platforms, it is increasingly the case that content that has previously been made available in the marketplace can be disappeared or covertly edited in the absence of any significant scrutiny, criticism, or feedback. This paper presents two arguments regarding why this pattern of behavior may prove pernicious. The first argument posits that removing and revising culturally significant works is likely to distort people's understanding of the past, which has the potential to generate patterns of thinking and behavior that are corrosive for society. The second argument makes the case that the practice of removing and revising published content at will is damaging to the project of achieving accountability in the media marketplace. In light of these arguments, it is noted that there are alternative strategies for grappling with the existence of controversial pieces of media that are additive rather than subtractive, and do not pose a risk of generating distortion or undermining accountability.