Incorporating Learning Analytics and Business Intelligence into Higher Education E-Learning

Business Intelligence (BI) represents a pivotal advancement in leveraging information technology to enhance organizational performance. BI tools serve as crucial aids in decision-making processes by furnishing requisite insights. In higher education institutions, BI can contribute to leaders and managers in providing perspectives related to academics, learning, and management. Central to BI development is the meticulous gathering of requirements, a process pivotal in identifying organizational informational and knowledge needs. This involves employing various methods such as interviews, observation, and analysis, including leveraging learning analytics to discern data utility for enhanced learning processes. Various studies show that learning analytics contributes to improving the learning and education process. On the other hand, learning analytics requires activity data that is integrated, subject oriented, and time series which are aligned with the characteristics of the data warehouse (DWH) as the main component of BI. This research endeavors to develop BI utilizing academic and e-learning data, exemplified through a case study of Telkom University's Academic Systems and Learning Management Systems (LMS). This study aims to provide actionable insights into the intersection of BI and learning analytics, ultimately enhancing educational processes and organizational decision-making capabilities. By integrating learning analytics into BI development, the resultant BI systems can cater not only to current managerial demands but also anticipate future analytical needs. The implementation of the multidimensional schema was successfully executed. This process involved mapping data from the academic information system and the LMS as data sources to the data warehouse, the Extract, Transform, and Load (ETL) process, and development of the prototype. The testing on the prototype indicated that the prototype meets the intended requirements and provides valuable insights through its comprehensive reporting capabilities. This demonstrates the effectiveness of the implemented multidimensional schema, ETL process, and the overall design of the reporting dashboard.