Examining the Impact of Structural Organisational Change on Employees’ Work Motivation in Elderly Care Facilities

The aim of this study was to examine the impact of structural organisational change within long-term elderly care facilities on employees’ level of motivation. The study analysed how a change in facility management affects the employees’ motivational levels. A qualitative approach was adopted to understand this phenomenon. Semi-structured interviews were conducted with the participants who were recruited via the implementation of a snowball technique. The participants were consenting adults working in a long-term elderly care facility within a private healthcare organisation. Thematic analysis was used to analyse the data to generate the themes to remain within the study’s context. The findings of this study suggest that a change in the organisational structure concerning the facility management team within a long-term elderly care facility will affect the employees’ level of motivation. Other factors, including the communication pathway implemented during the change process; feedback protocols; training opportunities; and employees’ expectations, influence the intensity of the impact of the change on the employees’ motivational levels and drive to improve their performance at work.The research recommended the implementation of protocols and mediums which can facilitate the communication pathways between the senior management team and employees during periods of change, enabling the employees to be more concerning and aware of the ongoing structural organisational change at their place of work.