Producing Value From Injury: Dashcam Platforms, Accidents, and Gig Work

This article uses the dashboard camera (commonly, dashcam) to consider platformed logics of injury. Installed in cars, dashcams are often purposed to arbitrate accidents. In Singapore, however, dashcams have fostered huge communities on social media, who regularly post and comment on dashcam footage. Furthermore, due to the nature of their work, food delivery riders also constitute common subjects of these footages. The article explores these relationships by revealing, first, how dashcams have historically coupled exploitation and justice. It has relied on the broken bodies of platform workers for consumer interest, but attached with the promise that the technology can also address the structural injustice of platformed work. This capitalization of injury continues into the present, with dashcams also serving as the key site for the visibility of structural injury among food delivery riders.

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Publication Details

Journal
Social Media + Society
Published
2025-01-01
DOI
https://doi.org/10.1177/20563051251329083
Citations
1
Primary Topic
Digital Economy and Work Transformation
Type
article
Field-Weighted Citation Impact
4.20
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article

Producing Value From Injury: Dashcam Platforms, Accidents, and Gig Work

Kuansong Victor Zhuang, Renyi Hong
1 citations
Social Media + Society
Digital Economy and Work Transformation
4.20
article

Producing Value From Injury: Dashcam Platforms, Accidents, and Gig Work

Kuansong Victor Zhuang, Renyi Hong
article en
1 citations

Abstract

This article uses the dashboard camera (commonly, dashcam) to consider platformed logics of injury. Installed in cars, dashcams are often purposed to arbitrate accidents. In Singapore, however, dashcams have fostered huge communities on social media, who regularly post and comment on dashcam footage. Furthermore, due to the nature of their work, food delivery riders also constitute common subjects of these footages. The article explores these relationships by revealing, first, how dashcams have historically coupled exploitation and justice. It has relied on the broken bodies of platform workers for consumer interest, but attached with the promise that the technology can also address the structural injustice of platformed work. This capitalization of injury continues into the present, with dashcams also serving as the key site for the visibility of structural injury among food delivery riders.

Social Media + SocietyVol. 11(1)
National University of Singapore (SG), Nanyang Technological University (SG)
Openalex Percentile: Top 9%
Digital Economy and Work Transformation
4.20
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