The Supply Chain Adaptation of the Companies at Manaus Industrial Pole as a response to COVID-19 impacts

The COVID-19 pandemic, which in early 2020 led the world into a devastation, brought with it a series of challenges and significant changes that humanity needed to adapt to. Among the impacted areas, the global Supply Chain had a solid remark. The aim of this paper is to analyze the international logistic scenario from the Amazon region’s perspective with regards to the impacts inflicted either on the inbound and outbound shipments in the international logistic chain at the Manaus Industrial Pole, as well as to describe how it behave before the social distance protocols (lockdowns), since noticing the sudden change of habit caused by the pandemic crisis at several social spheres created obstacles that were very hard to overcome. Nonetheless, in the Supply chain scope, the literature proposes ways that the companies can take in order to make these obstacles less harmful in their processes. Thus, it was sought to examine what were the technological impacts andresilient measures to outwork the pandemic crisis. The method that made this evaluation possible was a multi-case study in a few companies located at the Manaus Industrial Pole, through a qualitative survey regarding the awareness of the logistic professionals during the lockdown, which provided a realistic scenario showing these companies’ adapting potential.The great dependence on foreign suppliers, mainly from China, was evident. Resilience and flexibility were characteristics prioritized given the need to diversify supply sources, and the increase in technology allowing greater visibility and resilience with suppliers.