Implementing a new clinical service – what’s your elevator pitch?

Our study provides novel insight into complex factors which affect implementation of new interventions, such as MBIs for PwMS, into the healthcare landscape in Ontario. Six key steps were identified for implementors to consider when seeking to implement a new intervention: (1) identify the problem and the need for intervention, (2) establish evidence highlighting evidence of effectiveness for an intervention, (3) build a team of implementation champions, (4) pilot the novel intervention to establish proof of concept, feasibility, and ecological integration within current landscape, (5) identify decision makers for intervention implementation, and (6) develop an 'elevator pitch' for decision makers. The implementation process is convoluted and can lack clarity. This is a major challenge for implementers. We have identified six key steps for implementers to consider, making this process more transparent and hopefully more successful. Future research should explore, test, and bridge the gaps in the implementation pathway we have identified, as this may be critical in closing the gaps that exist in our healthcare systems.

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Publication Details

Journal
BMC Health Services Research
Published
2025-03-28
DOI
https://doi.org/10.1186/s12913-025-12633-9
Citations
1
Primary Topic
Emergency and Acute Care Studies
Type
article
Field-Weighted Citation Impact
2.25
Controls
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article

Implementing a new clinical service – what’s your elevator pitch?

Anthony Feinstein, Jiwon Oh, Sarah Munce, Abhimanyu Sud et al.
1 citations
BMC Health Services Research
Emergency and Acute Care Studies
2.25
article

Implementing a new clinical service – what’s your elevator pitch?

Anthony Feinstein, Jiwon Oh, Sarah Munce, Abhimanyu Sud, Gregory Feng, Ashvene Sureshkumar, Jillian Scandiffio, Dorothy Luong, Nien-Hwa Lai, Andrea D Furlan, Mark Theodore Bayley, Robert Simpson, Monika Kastner
article en
1 citations

Abstract

Our study provides novel insight into complex factors which affect implementation of new interventions, such as MBIs for PwMS, into the healthcare landscape in Ontario. Six key steps were identified for implementors to consider when seeking to implement a new intervention: (1) identify the problem and the need for intervention, (2) establish evidence highlighting evidence of effectiveness for an intervention, (3) build a team of implementation champions, (4) pilot the novel intervention to establish proof of concept, feasibility, and ecological integration within current landscape, (5) identify decision makers for intervention implementation, and (6) develop an 'elevator pitch' for decision makers. The implementation process is convoluted and can lack clarity. This is a major challenge for implementers. We have identified six key steps for implementers to consider, making this process more transparent and hopefully more successful. Future research should explore, test, and bridge the gaps in the implementation pathway we have identified, as this may be critical in closing the gaps that exist in our healthcare systems.

BMC Health Services ResearchVol. 25(1)
St. Michael's Hospital (CA), Sunnybrook Health Science Centre (CA), University Health Network (CA), University of Toronto (CA), Toronto Rehabilitation Institute (CA), North York General Hospital (CA), Holland Bloorview Kids Rehabilitation Hospital (CA), Health Sciences Centre (CA), University of Guelph (CA)
Openalex Percentile: Top 16%
Emergency and Acute Care Studies
2.25
DOIOpen Access PDFOpenAlex
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