Optimización de Tiempos de Espera para el Transporte Público en Rumiñahui mediante una Aplicación Móvil Basada en IoT

This study optimizes public transportation in the Metropolitan District of Quito (DMQ), focusing on the trolleybus in Rumiñahui. A mobile application based on IoT is developed to systematize frequencies, distances and stops, improving operational efficiency and reducing travel times by 18% on average. The bibliographic research allowed us to select SQL Server/Express and Visual Studio (Xamarin) as key technological tools. The solution manages routes, units and records in an automated manner, integrating QR technology for interaction with users. The results show a reduction in waiting time by 15% and a 25% increase in user satisfaction, according to post-implementation surveys. This system modernizes public transportation management and contributes to the efficient mobility of the DMQ.