Digitalizacija fondova i usluga biblioteke u (post)digitalnom procesu očuvanja kulturne baštine (Analiza Digitalne biblioteke Grada Beograda)

Digitization and digital transformation in the era of digital (r)evolution from the first decades of the 21st century led to inevitable changes in the library’s activities and closely related heritage institutions. Digitization of materials and services in institutions that preserve collective memory and heritage has become a formal legal obligation in order to preserve and present cultural heritage. Digitally transformed, heritage institutions connect with each other and work on the same tasks, improving the quality and range of services, contributing to the democratization and accessibility of heritage to users, the local community and society as a whole. The Belgrade City Library, as the largest public library in the Republic of Serbia, contributes to the preservation, presentation and popularization of cultural heritage by digitizing various units of material from its holdings of wider historical and cultural significance. With an overview of the legislation, strategies, guidelines and recommendations for the digitization process in heritage institutions in the Republic of Serbia, the paper will present the conversion of important items of cultural heritage into a digital format and the digitization process, along with modern methods and techniques of forming, preserving and presenting digital content, starting with the selection of material in Special Collections Department of the Belgrade City Library until organized into collections and placed on a digital platform. The paper presents the digital services of the Library, pointing out their importance in the era of digital transformation through digital collections within the ResCarta platform of the Digital Belgrade City Library. The paper will present digital tools and methods for statistics, measurements and analysis of the Digital Belgrade City Library usage, that are also used in the process of evaluating services, satisfying and improving the needs of contemporary users of heritage institutions, also for future generations.