Output servitization and environmental performance: impacts on manufacturing enterprises

Purpose This study aims to examine the impact of the output servitization on the environmental performance of manufacturing enterprises in China. The authors also investigate the mediation roles of enterprise green resilience. Design/methodology/approach This study analyzes the effect of output servitization on enterprise environmental performance and proposes the hypotheses. Then this study uses data of 19,804 Chinese manufacturing firms in China A-share from 2010 to 2019 to empirically test these research hypotheses. Findings The findings suggest a positive relationship between output servitization and environmental performance. And this positive relationship varies depending on the characteristics of the enterprise. The study further shows the significant mediation role of enterprise green resilience. Practical implications The findings provide strategic direction for manufacturing enterprises to balance economic development and environmental protection and offer possible paths for enterprises to achieve green and sustainable development. Originality/value This paper is dedicated to investigating the servitization-environmental performance relationship in the context of manufacturing enterprises in China, which is a research publication with theoretical and practical significance. Moreover, it adds to the mediation role of enterprise green resilience. The findings provide insight into the ongoing discussion about ecological value of servitization.

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Publication Details

Journal
Journal of Business and Industrial Marketing
Published
2025-03-28
DOI
https://doi.org/10.1108/jbim-05-2024-0386
Citations
1
Primary Topic
Service and Product Innovation
Type
article
Field-Weighted Citation Impact
2.07
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article

Output servitization and environmental performance: impacts on manufacturing enterprises

Guopeng Han, Xuesen Cai
1 citations
Journal of Business and Industrial Marketing
Service and Product Innovation
2.07
article

Output servitization and environmental performance: impacts on manufacturing enterprises

Guopeng Han, Xuesen Cai
article en
1 citations

Abstract

Purpose This study aims to examine the impact of the output servitization on the environmental performance of manufacturing enterprises in China. The authors also investigate the mediation roles of enterprise green resilience. Design/methodology/approach This study analyzes the effect of output servitization on enterprise environmental performance and proposes the hypotheses. Then this study uses data of 19,804 Chinese manufacturing firms in China A-share from 2010 to 2019 to empirically test these research hypotheses. Findings The findings suggest a positive relationship between output servitization and environmental performance. And this positive relationship varies depending on the characteristics of the enterprise. The study further shows the significant mediation role of enterprise green resilience. Practical implications The findings provide strategic direction for manufacturing enterprises to balance economic development and environmental protection and offer possible paths for enterprises to achieve green and sustainable development. Originality/value This paper is dedicated to investigating the servitization-environmental performance relationship in the context of manufacturing enterprises in China, which is a research publication with theoretical and practical significance. Moreover, it adds to the mediation role of enterprise green resilience. The findings provide insight into the ongoing discussion about ecological value of servitization.

Journal of Business and Industrial MarketingVol. 40(3)
Weifang University (CN), Shandong Institute of Business and Technology (CN)
Openalex Percentile: Top 14%
Service and Product Innovation
2.07
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Output servitization and environmental performance: impacts on manufacturing enterprises — Guopeng Han, Xuesen Cai · Journal of Business and Industrial Marketing (2025) | TGRS Research Map | TGRS