Parturients' opinions on the quality of delivery care in the obstetrics and gynecology department: case of the municipal medical center of Coronthie-Conakry

Background: In Africa, childbirth care depends on routine practices to the detriment of quality. The aim of this study was to analyze parturients' opinions on the quality of childbirth care offered at the Coronthie Community Medical Center (CMC). Methods: The study was carried out at the CMC of Coronthie. It was a cross-sectional, descriptive study lasting 6 months from 01 July to 31 December 2021. The study included parturients with a term ≥28 SA, and excluded those with a term <28 SA, or who refused to participate. Results: The mean age of parturients was 28.60±5 years. Most parturients (89.76%) were married women with secondary education (35.08%). The majority of parturients (59.86%) had given birth by caesarean section. No maternal deaths were recorded, and the neonatal mortality rate was 20/1000. Parturients (43.36%) were referred to the service. Over 2/3 of patients (76.03%) said that staff were competent and available. Most patients (86.49%) felt their privacy had been respected, while 2.18% said the opposite. The majority were satisfied with the overall care provided. To improve the quality of care. 54.98% suggested improving the ownership of the premises and 21% the behaviour of the staff. Conclusions: Improving ownership of premises and staff behaviour would help to improve quality.