Assessing courtesy reporting bias in facility-based surveys on person-centred maternity care: evidence from urban informal settlements in Nairobi and Lusaka
We did not detect significant courtesy reporting bias in PCMC in facility-based client exit surveys in the context of urban informal settlements in Nairobi and Lusaka. Experience of PCMC can be measured through in-facility client exit surveys or mobile phone surveys. However, it is critical to address challenges related to a mobile phone-based approach.
Authors
- Agbessi Amouzou (ORCID: https://orcid.org/0000-0002-6262-3866)
- Martin Kavao Mutua (ORCID: https://orcid.org/0000-0003-1643-9934)
- Ties Boerma (ORCID: https://orcid.org/0000-0001-9922-495X)
- Anne Njeri
- Cheikh Fayé (ORCID: https://orcid.org/0000-0002-4028-0575)
- Amanuel Alemu Abajobir (ORCID: https://orcid.org/0000-0002-6878-0627)
- Safia S Jiwani (ORCID: https://orcid.org/0000-0002-9896-8858)
- Mwiche Musukuma (ORCID: https://orcid.org/0000-0001-5699-0777)
- Choolwe Nkwemu Jacobs (ORCID: https://orcid.org/0000-0002-7741-1962)
- Dennis Ngosa (ORCID: https://orcid.org/0009-0002-6338-4841)
- Godfrey Adero (ORCID: https://orcid.org/0000-0003-1631-7312)
Institutions
- Centre for Infectious Disease Research in Zambia (ZM)
- Johns Hopkins University (US)
- University of Zambia (ZM)
- African Population and Health Research Center (KE)
- University of Manitoba (CA)
Publication Details
- Journal
- Journal of Global Health
- Published
- 2025-03-27
- DOI
- https://doi.org/10.7189/jogh.15.04090
- Citations
- 1
- Primary Topic
- Patient Satisfaction in Healthcare
- Type
- article
- Field-Weighted Citation Impact
- 2.82