College Information Portal Ai Chatbot

A chatbot is a software application designed to facilitate interaction between humans and machines using natural language. In an academic environment, chatbots serve as an efficient means of communication, providing instant responses to students' queries. This research focuses on developing a chatbot for a college information system to streamline access to college- related information, reducing the workload on administrative staff. The chatbot is designed to provide details on academic schedules, faculty information, contact details, and upcoming events. It employs artificial intelligence and natural language processing to understand and respond to user queries in a conversational manner. The system ensures accessibility and usability, allowing students to ask questions in a flexible format without predefined structures. A feasibility study confirms the chatbot's technical, economic, operational, and legal viability. The proposed methodology includes requirement analysis, system design, development, testing, and deployment. By integrating this chatbot into the college’s digital ecosystem, administrative efficiency is improved, and students gain instant access to vital information. Future advancements may include enhanced personalization and adaptive learning models for improved response accuracy.

Authors

Publication Details

Journal
International Scientific Journal of Engineering and Management
Published
2025-03-27
DOI
https://doi.org/10.55041/isjem02508
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00
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article

College Information Portal Ai Chatbot

Ritik Patil, Kusum Lata Dhiman
International Scientific Journal of Engineering and Management
AI in Service Interactions
article

College Information Portal Ai Chatbot

Ritik Patil, Kusum Lata Dhiman
article en

Abstract

A chatbot is a software application designed to facilitate interaction between humans and machines using natural language. In an academic environment, chatbots serve as an efficient means of communication, providing instant responses to students' queries. This research focuses on developing a chatbot for a college information system to streamline access to college- related information, reducing the workload on administrative staff. The chatbot is designed to provide details on academic schedules, faculty information, contact details, and upcoming events. It employs artificial intelligence and natural language processing to understand and respond to user queries in a conversational manner. The system ensures accessibility and usability, allowing students to ask questions in a flexible format without predefined structures. A feasibility study confirms the chatbot's technical, economic, operational, and legal viability. The proposed methodology includes requirement analysis, system design, development, testing, and deployment. By integrating this chatbot into the college’s digital ecosystem, administrative efficiency is improved, and students gain instant access to vital information. Future advancements may include enhanced personalization and adaptive learning models for improved response accuracy.

International Scientific Journal of Engineering and ManagementVol. 04(03)
Openalex Percentile: Top 97%
AI in Service Interactions
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College Information Portal Ai Chatbot — Ritik Patil, Kusum Lata Dhiman · International Scientific Journal of Engineering and Management (2025) | TGRS Research Map | TGRS