Current Problems and Solution Suggestions of Private Hospitals and Clinics Operating in the Field of Medical Tourism

Since the health tourism sector is a growing sector from the past to the present day, it has become an important item in terms of countries. Increasing the participation of hospitals in this area is about developing issues taking into account the appropriate arrangements and factors influencing health tourism. This study aims to provide an overview of medical tourism in the field of health tourism services in private class A - B hospitals and class C clinics, assess the current reproduction of the health tourism sector, study the maintenance such as process services and study the visitors coming with medical tourism to class A and B private hospitals and class C clinics. It was made to reveal the views that are effective in people's preferences. The research was conducted using the interview technique based on the qualitative research method. A total of 29 health tourism related health information within the scope of the research were reviewed and MAXQDA Analytics Pro program was used in data analysis. This study established that hospitals and clinics struggle with problems resulting from legal obstacles and competition, and proposed solutions in the form of state support and legal regulations. Hospital human resources studies identified staffing problems and recommended staff training. Hospital problems were identified in hospital infrastructure and it was proposed to open new departments for investment purposes. State organizations identified problems with financial incentives for hospitals and suggested improvements at the state level. It has been determined that health tourists have problems arising from hospitals, patients and Türkiye, and hospital- and state-based solutions have been suggested. It has been determined that health managers interested in health tourism encounter problems arising from patients and personnel, and hospital-based solutions have been suggested. The identified problems and solution suggestions are valid only in the hospitals and clinics within the sample. Although the findings can be partially transferred to similar situations, new studies should be conducted with larger samples and different hospitals and clinics.