Medical Care for Patients With Mental Health and/or Substance‐Use Disorders: A Qualitative Investigation of Emergency Department Patient Experiences and Recommendations
Understanding care experiences of vulnerable patient populations is critically important for informing interventions to improve their healthcare quality and safety. Findings underscore the need for additional education and training for providers, integrated behavioral healthcare, and widespread changes to the healthcare system. Localized interventions that target stigma and mismatches between patients' care expectations and ED capabilities are also needed.
Authors
- Ezekiel Kimball
- Edwin D. Boudreaux (ORCID: https://orcid.org/0000-0002-3223-6371)
- Julia B. Tager (ORCID: https://orcid.org/0000-0002-8791-3819)
- Nathan R. Huff (ORCID: https://orcid.org/0000-0002-5844-9527)
- Linda M. Isbell (ORCID: https://orcid.org/0000-0003-3467-3548)
- Kendall Beals (ORCID: https://orcid.org/0009-0005-6917-0117)
- Van Nhat Thang Le (ORCID: https://orcid.org/0000-0001-7232-9196)
- Summer Whillock
Institutions
- University of Massachusetts Chan Medical School (US)
- University of Massachusetts Amherst (US)
- University of Maine (US)
Publication Details
- Journal
- Health Services Research
- Published
- 2025-03-26
- DOI
- https://doi.org/10.1111/1475-6773.14617
- Citations
- 1
- Primary Topic
- Emergency and Acute Care Studies
- Type
- article
- Field-Weighted Citation Impact
- 2.25
Funders
- Agency for Healthcare Research and Quality