BURNOUT AMONG THE HEALTHCARE PROFESSIONALS FROM THE PETROȘANI EMERGENCY HOSPITAL

The paper deals with the occurence and manifestation of the Burnout Syndrome (BOS) in the healthcare services field. Following the general view presentation on the phenomenon both in Romania and worldwide, we employed the Maslach Burnout Inventory in order to perform a quantitative research among professionals from the Emergency Hospital in Petrosani (EHP). We aimed at assessing the three dimensions of the burnout syndrome – emotional exhaustion, depersonalisation and the decrease of professional achievements - as well as investigating several connections among the dimensions of the burnout syndrome and other explicative dependent variables, such as the category of healthcare professionals, their length of service and the compartments individuals who took part in the empirical research belonged to. The study showed that the most prone to the appearance and manifestation of the BOS are the physicians and nurses that work at the health units dealing with critical care or paediatrics as well as at the wards dealing with serious issues, such as: increased mortality rates, lack of the time required to meet completely the needs of the patients, improper work conditions, inability deriving from the impossibility to contribute to the total recovery of the patients etc. At the same time, the medical staff at the EHP proved that it efficiently managed occupational stress with the accumulation of increased professional experience, this tendency determining an improvement effect that contributes to the decrease of the risk of developing the BOS syndrome.