Delivering for Democracy: Why Results Matter

Abstract: The global wave of democratic backsliding has questioned the ascendancy of democracy in the 21st century. A purported decline in political trust and satisfaction with democracy, alongside the rise of high-performing autocracies, has sparked conjectures that popular support for the democratic project is eroding in favor of new, more authoritarian alternatives. Part of this discussion concerns the extent to which service delivery and outcomes matter for the legitimacy and stability of democracy. We argue that delivery for citizens is crucial to rebuilding the social contract and hence support for democracy alongside thwarting backsliding. We reflect on infrastructure as a public good for exposition.