Mapping the Edge: Assessing Employee Competencies in Coimbatore's Expanding Hypermarket Sector

This study explores competency mapping within Hypermarkets in Coimbatore to assess employee strengths, weaknesses, and required skills, focusing on executive and managerial levels. Competency mapping identifies essential knowledge, skills, attitudes, and behaviors, offering organizations insight into employee abilities and areas needing development. The data collection, drawn from primary sources and analyzed through percentage and chi-square methods, provides a structured approach to understanding competencies. The study found distinct gaps between competencies required and those employees possess, highlighting the need for targeted training and supportive workplace practices. These findings aim to help hypermarkets optimize workforce effectiveness, promoting better job satisfaction, quality work, and customer satisfaction by aligning employee skills with organizational needs.