TherapAI: AI-Powered Therapy Chatbot with Sentiment Analysis, Mood Tracking, and Automated Reporting for Enhanced Mental Health Support
The global mental health epidemic is creating an urgent need for easily accessible and efficient mental health care. We know that, often times even though it is helpful traditional therapy can be inadequate in terms of accessibility, affordability and scalability. In this paper, we present TherapAI, a therapy chatbot using AI to keep track of user mood through sentiment analysis; offering personalised emotional support 24/7 whilst generating activity summaries for therapists. Through the use of sophisticated Natural Language Processing (NLP), TherapAI tracks behavioral patterns and assists users in managing emotional stress, thereby promoting behavior change. It provides therapists with comprehensive information and allows for real-time emotional assistance through the analysis of user interactions.This could lead to positive testing, with customers having shown more effective emotional control and reporting themselves as satisfied after spending time interacting with the chatbot. According to therapists, those automated reports are a valuable addition and the mood tracking tool provides great data points. As a scalable AI solution, TherapAI can supplement traditional therapy and alleviate substantial gaps in the existing delivery of mental health care. It can also be upgraded to perhaps allow more words in the future.
Authors
- Abhishek Lal (ORCID: https://orcid.org/0000-0002-0018-7069)
- J. Joy
- Pranav Dhadwal
- Durvesh Gade
Institutions
- Narsee Monjee Institute of Management Studies (IN)
Publication Details
- Published
- 2024-12-06
- DOI
- https://doi.org/10.1109/ccis63231.2024.10932101
- Citations
- 1
- Primary Topic
- Digital Mental Health Interventions
- Type
- article
- Field-Weighted Citation Impact
- 0.41