Influence of digital transformation on the supply chain resilience of Chinese manufacturing enterprises: a mixed-methods perspective

Purpose This study aims to examine the impact of digital transformation (DT) on supply chain resilience (SCR) in Chinese manufacturing enterprises by analyzing its technological and managerial pathways in the digital era. To achieve this, the study extends the understanding of DT through the lens of organization information processing theory, clarifying its role in strengthening SCR. Design/methodology/approach A two-stage methodology was used, commencing with a qualitative study that led to the development of a research framework formed through the content examination of semi-structured interviews conducted with 20 industry specialists. Subsequently, a quantitative investigation was carried out using questionnaire responses from 366 middle and senior management personnel in the Chinese manufacturing enterprises to corroborate the research framework. Findings Both the technological and managerial dimensions of DT make a significant contribution to improving SCR, with supply chain collaboration (SCC) serving as an important mediator in this process. In addition, government financial and non-financial support is essential in moderating the influence of DT on SCR. Originality/value First, the authors extend the current literature by considering managerial transformation as another pivotal facet of DT within manufacturing enterprises. Second, by clarifying the mediating role of SCC and the moderating influence of two forms of government support, the authors illuminate the complex mechanisms by which DT enhances SCR.

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Publication Details

Journal
Journal of Business and Industrial Marketing
Published
2025-03-26
DOI
https://doi.org/10.1108/jbim-05-2024-0341
Citations
4
Primary Topic
Supply Chain Resilience and Risk Management
Type
article
Field-Weighted Citation Impact
8.91
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article

Influence of digital transformation on the supply chain resilience of Chinese manufacturing enterprises: a mixed-methods perspective

Zhenan Jiang, Miao Wang, S. Xing, Wei Deng
4 citations
Journal of Business and Industrial Marketing
Supply Chain Resilience and Risk Management
8.91
article

Influence of digital transformation on the supply chain resilience of Chinese manufacturing enterprises: a mixed-methods perspective

Zhenan Jiang, Miao Wang, S. Xing, Wei Deng
article en
4 citations

Abstract

Purpose This study aims to examine the impact of digital transformation (DT) on supply chain resilience (SCR) in Chinese manufacturing enterprises by analyzing its technological and managerial pathways in the digital era. To achieve this, the study extends the understanding of DT through the lens of organization information processing theory, clarifying its role in strengthening SCR. Design/methodology/approach A two-stage methodology was used, commencing with a qualitative study that led to the development of a research framework formed through the content examination of semi-structured interviews conducted with 20 industry specialists. Subsequently, a quantitative investigation was carried out using questionnaire responses from 366 middle and senior management personnel in the Chinese manufacturing enterprises to corroborate the research framework. Findings Both the technological and managerial dimensions of DT make a significant contribution to improving SCR, with supply chain collaboration (SCC) serving as an important mediator in this process. In addition, government financial and non-financial support is essential in moderating the influence of DT on SCR. Originality/value First, the authors extend the current literature by considering managerial transformation as another pivotal facet of DT within manufacturing enterprises. Second, by clarifying the mediating role of SCC and the moderating influence of two forms of government support, the authors illuminate the complex mechanisms by which DT enhances SCR.

Journal of Business and Industrial MarketingVol. 40(3)
Chongqing University of Posts and Telecommunications (CN)
Openalex Percentile: Top 3%
Supply Chain Resilience and Risk Management
8.91
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Influence of digital transformation on the supply chain resilience of Chinese manufacturing enterprises: a mixed-methods perspective — Zhenan Jiang, Miao Wang, et al. · Journal of Business and Industrial Marketing (2025) | TGRS Research Map | TGRS