Factors influencing cloud AIS adoption: evidence from Jordan

Cloud AIS adoption in Jordan and in many other developing countries is still new. This study examines the factors impacting the decision to adopt cloud AIS and its impact on performance in banking sector. A model combining the critical factors from past studies and other previously unaddressed factors relating to cloud AIS adoption is proposed in this study. Data obtained from 117 department managers in different Jordanian banks were used in testing the cloud AIS adoption model and in determining the factors linked to cloud AIS adoption, positively or negatively. Complexity, relative advantage, system quality and data security were found as the most influential cloud AIS adoption determinants. Also, cloud AIS adoption was found to positively link to organisational performance. The results are of value to bank managers in increasing the dispersal and use of cloud AIS in Jordan.

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Publication Details

Journal
International Journal of Business Excellence
Published
2025-01-01
DOI
https://doi.org/10.1504/ijbex.2025.145158
Primary Topic
Organizational and Employee Performance
Type
article
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article

Factors influencing cloud AIS adoption: evidence from Jordan

Mohammad Bany Baker, Mohannad Obeid Al Shbail, Nofan Al Olimat, Hashem Alshurafat et al.
International Journal of Business Excellence
Organizational and Employee Performance
article

Factors influencing cloud AIS adoption: evidence from Jordan

Mohammad Bany Baker, Mohannad Obeid Al Shbail, Nofan Al Olimat, Hashem Alshurafat, Zaid Jaradat, Seif Al Shbeil
article en

Abstract

Cloud AIS adoption in Jordan and in many other developing countries is still new. This study examines the factors impacting the decision to adopt cloud AIS and its impact on performance in banking sector. A model combining the critical factors from past studies and other previously unaddressed factors relating to cloud AIS adoption is proposed in this study. Data obtained from 117 department managers in different Jordanian banks were used in testing the cloud AIS adoption model and in determining the factors linked to cloud AIS adoption, positively or negatively. Complexity, relative advantage, system quality and data security were found as the most influential cloud AIS adoption determinants. Also, cloud AIS adoption was found to positively link to organisational performance. The results are of value to bank managers in increasing the dispersal and use of cloud AIS in Jordan.

International Journal of Business ExcellenceVol. 35(4)
Amman Arab University (JO), Hashemite University (JO), Al al-Bayt University (JO)
Gender equality
Openalex Percentile: Top 97%
Organizational and Employee Performance
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Factors influencing cloud AIS adoption: evidence from Jordan — Mohammad Bany Baker, Mohannad Obeid Al Shbail, et al. · International Journal of Business Excellence (2025) | TGRS Research Map | TGRS