Understanding Waste Bank Management: a Study of Coordination Between Waste Bank Management Stakeholders Using Social Networks Analysis

Objective: This study aims to identify patterns of relationships and coordination between stakeholders in waste bank management in Makassar City, Indonesia. Theoretical Framework: Waste bank is an innovation of waste management based on community approach. There are parties who coordinate with each other in managing this waste bank to form a communication network. Method: The research respondents consisted of 33 stakeholder organizations in waste bank management in Makassar City. Coordination between stakeholders is analyzed using social network analysis techniques, with the help of UCINET and NetDraw software. Results and Discussion: The results of this study found 6 things, first, the variety of types of stakeholders involved in waste bank management in Makassar City: waste bank units, government, private businesses, academies, NGOs, Media, state-owned companies, motivators, and house representatives. Second, the moderate network density of 0.140 indicates the level of realization of relationships between stakeholders of 14% of the total potential relationships between stakeholders, with interactions in the network that are relatively evenly distributed. Third, the waste bank unit is an actor that is central to the waste bank management network, this is because the focus of the analysis is on waste banks. However, if the waste bank unit is ignored, then the government becomes a central actor in the network of stakeholders in waste bank management in Makassar City. Fourth, agencies that focus on organic waste management occupy peripheral positions in the network, which indicates that organic waste has not been a concern in waste bank management in the network of stakeholders in waste bank management in Makassar City. Fifth, government institutions have a dominant role in exchanging information in the network of stakeholders in waste bank management in Makassar City. Sixth, face-to-face communication is the most popular communication channel used to exchange data and information between stakeholders in waste bank management in Makassar City. Research Implications: The results of this study provide information regarding the coordination and communication patterns between waste bank stakeholders in the effectiveness of waste bank management. Originality/Value: This study contributes to the literature on waste banks, which is currently relatively small. The social network analysis approach is still relatively new in analyzing communication networks in stakeholder coordination in waste bank management.