Patterns and Best Practices of Knowledge Sharing among Programmers on Stack Overflow: A Qualitative Study

This research explores knowledge-sharing patterns and best practices among programmers on the Stack Overflow platform. Using a qualitative approach, the study analyzes interviews with seven programmers to identify user behavior and contributions to knowledge sharing. The findings reveal that most users exhibit passive usage, seeking solutions without actively participating due to introverted tendencies, time constraints, and concerns about redundancy and confidentiality. However, Stack Overflow remains a valuable resource for problem-solving. Best practices identified include using multiple forums, ensuring detailed and clear questions, and encouraging active participation. These strategies can enhance the quality of shared knowledge and create a more comprehensive and reliable knowledge base for the programming community. The study also suggests that addressing psychological barriers and integrating knowledge-sharing activities into routine work processes can increase active participation. These insights are essential for improving user engagement and the overall effectiveness of online knowledge-sharing platforms.

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Publication Details

Journal
Jurnal Sistem Informasi
Published
2025-03-26
DOI
https://doi.org/10.21609/jsi.v21i1.1441
Primary Topic
Online Learning and Analytics
Type
article
Field-Weighted Citation Impact
0.00
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article

Patterns and Best Practices of Knowledge Sharing among Programmers on Stack Overflow: A Qualitative Study

Sofiyanti Indriasari, Deden Sumirat Hidayat, Dana Indra Sensuse, Imairi Eitiveni et al.
Jurnal Sistem Informasi
Online Learning and Analytics
article

Patterns and Best Practices of Knowledge Sharing among Programmers on Stack Overflow: A Qualitative Study

Sofiyanti Indriasari, Deden Sumirat Hidayat, Dana Indra Sensuse, Imairi Eitiveni, M. Mushlih Ridho, Cakra Wirabuana
article en

Abstract

This research explores knowledge-sharing patterns and best practices among programmers on the Stack Overflow platform. Using a qualitative approach, the study analyzes interviews with seven programmers to identify user behavior and contributions to knowledge sharing. The findings reveal that most users exhibit passive usage, seeking solutions without actively participating due to introverted tendencies, time constraints, and concerns about redundancy and confidentiality. However, Stack Overflow remains a valuable resource for problem-solving. Best practices identified include using multiple forums, ensuring detailed and clear questions, and encouraging active participation. These strategies can enhance the quality of shared knowledge and create a more comprehensive and reliable knowledge base for the programming community. The study also suggests that addressing psychological barriers and integrating knowledge-sharing activities into routine work processes can increase active participation. These insights are essential for improving user engagement and the overall effectiveness of online knowledge-sharing platforms.

Jurnal Sistem InformasiVol. 21(1)
IPB University (ID), University of Indonesia (ID), National Research, Development and Innovation Office (HU), National Research and Innovation Agency (ID)
Openalex Percentile: Top 95%
Online Learning and Analytics
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