The Learn Together programme (part A): co-designing an approach to support patient and family involvement and engagement in patient safety incident investigations
Our ten common principles and co-designed guidance emphasise two key things. First, that organizational learning is not the only desired outcome for incident investigations, with patients, families and staff reporting the need for restoration and repair. Second, that investigations can be part of reparation, but when it fails to address the needs of stakeholders arising from investigations, it can compound the harm of the original incident. As a result, we juxtapose existing theories, and illuminate new insights, proposing a theory of "restorative learning". We see design as an ongoing phenomenon-the guidance is our current iteration, and we learnt several valuable lessons about doing co-design.
Authors
- Chris Redford
- Rebecca Partridge (ORCID: https://orcid.org/0000-0002-1735-2956)
- Justin Waring (ORCID: https://orcid.org/0000-0003-1459-5896)
- Gemma Louch (ORCID: https://orcid.org/0000-0001-6946-3693)
- Jane O’Hara (ORCID: https://orcid.org/0000-0001-5551-9975)
- Ruth Simms‐Ellis (ORCID: https://orcid.org/0000-0002-1010-6648)
- Joe Langley (ORCID: https://orcid.org/0000-0002-9770-8720)
- Penny Phillips (ORCID: https://orcid.org/0009-0005-3268-7155)
- Laura Sheard (ORCID: https://orcid.org/0000-0002-9241-8361)
- Siobhán McHugh (ORCID: https://orcid.org/0000-0001-8079-1524)
- Lauren Ramsey (ORCID: https://orcid.org/0000-0001-6518-9965)
Institutions
- University of Leeds (GB)
- Loughborough University (GB)
- University of Cambridge (GB)
- University of York (GB)
- Sheffield Hallam University (GB)
- Leeds Beckett University (GB)
Publication Details
- Journal
- Frontiers in Health Services
- Published
- 2025-03-26
- DOI
- https://doi.org/10.3389/frhs.2025.1529035
- Citations
- 3
- Primary Topic
- Healthcare Decision-Making and Restraints
- Type
- article
- Field-Weighted Citation Impact
- 6.92