Improving Business Perfomance Based on Marketing Technology 5.0 And Dynamic Capability Through E-Commerce Strategy (Case Of West Java Sme Businesses)
This study aims to analyze the influence of digital marketing and dynamic capabilities on e-commerce strategy and its impact on business performance in an effort to increase competitiveness in the era of digital transformation. This study uses a quantitative approach with a survey method on a number of business actors who have implemented e-commerce strategies in various SME industry sectors in West Java, Indonesia. Data were analyzed using structural equation modeling (SEM) to test the relationship between marketing technology 5.0 variables, dynamic capabilities, e-commerce strategy, and business performance. The results of the study indicate that the implementation of marketing technology 5.0 and dynamic capabilities significantly have a positive effect on business performance, both directly and through the mediation of e-commerce strategy. These findings provide practical implications for business actors in designing effective technology-based marketing strategies. In addition, this study also contributes theoretically by strengthening the concept of technology integration and dynamic capabilities in the context of e-commerce. This study suggests that companies continue to innovate and optimize marketing technology to stay relevant to the dynamics of the digital market.
Authors
- Nurul Hermina (ORCID: https://orcid.org/0009-0001-7295-5442)
- R. Adjeng Mariana Febrianti (ORCID: https://orcid.org/0000-0001-9887-597X)
- Maman Suratman (ORCID: https://orcid.org/0000-0001-7694-5025)
Institutions
- Universitas Widyatama (ID)
Publication Details
- Journal
- Turk Turizm Arastirmalari Dergisi
- Published
- 2025-03-25
- DOI
- https://doi.org/10.26677/tr1010.2025.1516
- Primary Topic
- SMEs Development and Digital Marketing
- Type
- article
- Field-Weighted Citation Impact
- 0.00