296 Demonstrating trustworthiness within the community through a human-centered design research approach

Objectives/Goals: As translational researchers, we seek to offer more treatments to more people, more quickly. Essential to this mission, we must demonstrate trustworthiness to establish trusted with those we seek to benefit. Research Jam uses a human-centered design (HCD) research approach to achieve this. Methods/Study Population: HCD is an iterative process that focuses on understanding people’s contexts while designing products and services collaboratively with the people who will interact with and be affected by the research. This generative approach helps participants express tacit and latent knowledge – emotions, needs, and desires that are often challenging to communicate verbally. We work with individuals who have lived experience relevant to the research being conducted and use HCD activities to help people share their thoughts, concerns, and ideas. These activities are highly interactive, promote collaboration, and explore topics with respect and sensitivity. Results/Anticipated Results: At Indiana Clinical and Translational Sciences Institute, we use the AAMC’s principles of trustworthiness. These principles parallel the tenets of HCD research; thus, taking an HCD research approach naturally builds trust between the researcher and participants and offers tangible benefit to the research, the researcher, and those with lived experience who participate. We have ten years of work collaborating with 40 PIs and over 600 participants. Our experiences demonstrate that this approach can create an environment where participants feel comfortable as they share their thoughts, concerns, and ideas which influences the research that could affect their lives. Discussion/Significance of Impact: An HCD approach helps demonstrate a researcher’s trustworthiness with the population being served. This is essential to achieve a lasting impact by discovering the best solutions from the community’s perspective and identifying partners to help implement solutions.