From Openness to Accountability: Transparency in EU Institutional Communication

Transparency in institutional communication is vital for fostering public trust, accountability, and democratic legitimacy in the European Union (EU). This study examines how EU institutions transition from promoting openness to implementing accountability mechanisms, addressing challenges like disinformation, public skepticism, and declining trust. Using case studies of key EU initiatives such as the Brexit negotiations, the 2015 Refugee Crisis, and COVID-19 measures, the study assesses the effectiveness and limitations of transparency practices. Findings reveal that while strides have been made in fostering openness through accessible information and public consultations, challenges persist, including uneven implementation, limited public participation, and the restricted reach of digital tools. The study highlights the need for more inclusive communication, greater investment in public engagement strategies, and enhanced use of technology to improve accountability. These insights contribute to advancing governance reform and rebuilding public trust in EU institutions. Received: 15 January 2025 / Accepted: 12 March 2025 / Published: 25 March 2025