PATIENT SATISFACTION WITH MEDICAL CARE RECEIVED DURING PREGNANCY, CHILDBIRTH, AND THE POSTPARTUM PERIOD AFTER VARIOUS PRENATAL EDUCATION PROGRAMS

Currently, against the background of the availability of a large amount of information, the use of methods of preparation for childbirth with the participation of professionals is relevant. Another aspect of prenatal education is to receive information not only from the pregnant woman herself, but also from her family members. This dictates the need to develop family-oriented educational methods of prenatal training. This study is devoted to the study of patient satisfaction with medical, socio-psychological perinatal training programs based on a questionnaire on the 3rd day of the postpartum period. In the course of the study, 594 pregnant women aged 34 weeks were divided into 3 groups: 273 pregnant women were included in the main group A, 57 pregnant wives of the participants in the study were included in the main group B, 264 pregnant women were included in the comparison group. The patients of the main groups underwent prenatal training under the program "Conscious Motherhood", and the women from the comparison group – at the traditional school of motherhood. After delivery, it was found that the patients who underwent a family-oriented program were more satisfied with the course of labor, had less fear of childbirth, were more loyal to the medical staff, positively assessed the partner's help during childbirth, and were more likely to continue breastfeeding. Also, these female patients were satisfied with the method of prenatal preparation itself, the quality of their knowledge, and were ready to recommend the program to their friends. This proved the effectiveness of a family-oriented approach in preparing pregnant women for childbirth.