Differences in Telemedicine Use for Patients With Diabetes in an Academic Versus Safety Net Health System: Retrospective Cohort Study
We found disparities in telemedicine utilization by age, race and ethnicity, and preferred language, primarily in the health system that used more video visits. While telemedicine expanded rapidly recently, certain populations remain at risk for digital exclusion. These findings suggest that system-level factors influence telemedicine adoption and implementation decisions impact accessibility for populations at risk for digital exclusion.
Authors
- Sarah Nouri (ORCID: https://orcid.org/0000-0001-7163-0366)
- Anna D. Rubinsky (ORCID: https://orcid.org/0000-0002-8977-4779)
- Elaine C. Khoong (ORCID: https://orcid.org/0000-0002-2514-3572)
- Jonathan Shih (ORCID: https://orcid.org/0000-0002-8651-7806)
- Elizabeth B. Sherwin (ORCID: https://orcid.org/0000-0002-7513-3823)
- Kathryn E. Kemper (ORCID: https://orcid.org/0000-0002-2847-0325)
- Courtney Rees Lyles (ORCID: https://orcid.org/0000-0002-1111-8595)
- Magdalene Kuznia (ORCID: https://orcid.org/0000-0002-2605-4416)
Institutions
- San Francisco General Hospital (US)
- University of California, San Francisco (US)
- Research for Action (US)
- Center For Policy Research (US)
- University of California, Davis (US)
Publication Details
- Journal
- Journal of Medical Internet Research
- Published
- 2025-03-24
- DOI
- https://doi.org/10.2196/64635
- Citations
- 3
- Primary Topic
- Telemedicine and Telehealth Implementation
- Type
- article
- Field-Weighted Citation Impact
- 5.64