Innovative Sentiment Analysis of Mobile App Review Texts Based on MHA-MLP-Mixer

The current landscape of the mobile application market unfolds as a rich and diverse tapestry, with developers struggling to meet user demands and distinguish themselves amidst fierce competition; users confront a vast array of applications, each with unique features, posing challenges in accurately aligning with their actual needs. The star rating system, a commonly used evaluation tool in the industry, lacks in-depth interpretation of user comments, leaving developers unable to discern specific user needs and users deprived of nuanced reference information. Despite its crucial role as a key tool for deciphering emotional information in user comments, sentiment analysis technology still grapples with challenges such as its limited capability in extracting emotional features from a singular perspective and inadequate modeling of complex emotional interactions. Hence, this paper introduces a novel deep learning model, the MHA-MLP-Mixer model, specifically designed for sentiment analysis of mobile application review texts. Its innovation lies in integrating local and global text information, focusing on multi-perspective sentiment cues using a multi-head attention mechanism, and modeling deep sentiment interactions through MLP-Mixer. Experimental results on publicly available datasets demonstrate that the precision, recall, and F1 score of the model all exceed $\mathbf{8 5 \%}$, surpassing the analysis results of other models. This framework contributes to fostering the development of the mobile application market and enhancing user experience.

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Publication Details

Published
2024-12-02
DOI
https://doi.org/10.1109/swc62898.2024.00183
Primary Topic
Sentiment Analysis and Opinion Mining
Type
article
Field-Weighted Citation Impact
0.00

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article

Innovative Sentiment Analysis of Mobile App Review Texts Based on MHA-MLP-Mixer

Songbin Bao, Fanqi Meng, Manjun Qi
Sentiment Analysis and Opinion Mining
article

Innovative Sentiment Analysis of Mobile App Review Texts Based on MHA-MLP-Mixer

Songbin Bao, Fanqi Meng, Manjun Qi
article en

Abstract

The current landscape of the mobile application market unfolds as a rich and diverse tapestry, with developers struggling to meet user demands and distinguish themselves amidst fierce competition; users confront a vast array of applications, each with unique features, posing challenges in accurately aligning with their actual needs. The star rating system, a commonly used evaluation tool in the industry, lacks in-depth interpretation of user comments, leaving developers unable to discern specific user needs and users deprived of nuanced reference information. Despite its crucial role as a key tool for deciphering emotional information in user comments, sentiment analysis technology still grapples with challenges such as its limited capability in extracting emotional features from a singular perspective and inadequate modeling of complex emotional interactions. Hence, this paper introduces a novel deep learning model, the MHA-MLP-Mixer model, specifically designed for sentiment analysis of mobile application review texts. Its innovation lies in integrating local and global text information, focusing on multi-perspective sentiment cues using a multi-head attention mechanism, and modeling deep sentiment interactions through MLP-Mixer. Experimental results on publicly available datasets demonstrate that the precision, recall, and F1 score of the model all exceed $\mathbf{8 5 \%}$, surpassing the analysis results of other models. This framework contributes to fostering the development of the mobile application market and enhancing user experience.

Northeast Electric Power University (CN)
Ministry of Education
Openalex Percentile: Top 74%
Sentiment Analysis and Opinion Mining
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Innovative Sentiment Analysis of Mobile App Review Texts Based on MHA-MLP-Mixer — Songbin Bao, Fanqi Meng, et al. · (2024) | TGRS Research Map | TGRS