AI as the companion: The gendered role and technological imagination of the intelligent voice assistant in China

Artificial intelligence voice assistants often embedded in people’s daily lives appear as social partners. Most artificial intelligence assumes the humble and submissive female names and voices. Scholars from Techno-feminism argue that technology has a gender aspect, not neutral and transparent. Why should AI voice assistants be designed as female images? How do users use such a product and interpret its gender? Based on feminist theory, this study interviewed 11 users and analyzed publicity videos and text materials on Classmate AI’s official media platforms. The finding is that the intelligent voice assistant of Xiaomi company has feminine characteristics, with most users being male. Cutting-edge technology, convenience, and emotional support are the main reasons users use it. Due to traditional gender stereotypes and the imperfections of the product itself, male users frequently express insensitivity to the gender of intelligent voice assistants. However, they unintentionally consolidate the dominant perspective of technology and gender through participatory, creative, and personalized practices such as training programs.

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Publication Details

Journal
Media Culture & Society
Published
2025-03-24
DOI
https://doi.org/10.1177/01634437251328196
Citations
1
Primary Topic
Digital Economy and Work Transformation
Type
article
Field-Weighted Citation Impact
4.20
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article

AI as the companion: The gendered role and technological imagination of the intelligent voice assistant in China

Jingzhi Chen
1 citations
Media Culture & Society
Digital Economy and Work Transformation
4.20
article

AI as the companion: The gendered role and technological imagination of the intelligent voice assistant in China

Jingzhi Chen
article en
1 citations

Abstract

Artificial intelligence voice assistants often embedded in people’s daily lives appear as social partners. Most artificial intelligence assumes the humble and submissive female names and voices. Scholars from Techno-feminism argue that technology has a gender aspect, not neutral and transparent. Why should AI voice assistants be designed as female images? How do users use such a product and interpret its gender? Based on feminist theory, this study interviewed 11 users and analyzed publicity videos and text materials on Classmate AI’s official media platforms. The finding is that the intelligent voice assistant of Xiaomi company has feminine characteristics, with most users being male. Cutting-edge technology, convenience, and emotional support are the main reasons users use it. Due to traditional gender stereotypes and the imperfections of the product itself, male users frequently express insensitivity to the gender of intelligent voice assistants. However, they unintentionally consolidate the dominant perspective of technology and gender through participatory, creative, and personalized practices such as training programs.

Media Culture & SocietyVol. 47(6)
Zhejiang University (CN)
Openalex Percentile: Top 9%
Digital Economy and Work Transformation
4.20
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