ISO STANDARDS: A LEVER FOR KNOWLEDGE CAPITALIZATION IN COMPANIES

In an economic context characterized by intensified competition and increasingly complex organizational challenges, effective knowledge management has become a vital strategic lever. Recognizing its importance in establishing a high-performing management system, the International Organization for Standardization (ISO) introduced ISO 9001:2015 and ISO 30401:2018 to structure and facilitate knowledge management initiatives within companies. A study conducted on a sample of companies in western Algeria, presented in this article, highlights the significant impact of ISO 9001 certification and the adoption of ISO 30401:2018 guidelines on the perception and level of integration of knowledge management.