Role of Artificial Intelligence enabled technologies in analyzing consumer sentiment: A new way to reach-out consumers world

The business is not just confined to selling products and services. Customization of products and services according to customer satisfaction has become an integral part of business. Consumer sentiment analysis has become an important part of business models. Businesses are also striving towards transform consumer experience, loyalty, and satisfaction using artificial intelligence (AI) concept specially machine learning (ML) and deep learning (DL) which are further used in sentiment analysis.

Authors

Publication Details

Journal
Journal of Informatics Education and Research
Published
2025-03-24
DOI
https://doi.org/10.52783/jier.v5i1.2393
Primary Topic
Sentiment Analysis and Opinion Mining
Type
article
Field-Weighted Citation Impact
0.00
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article

Role of Artificial Intelligence enabled technologies in analyzing consumer sentiment: A new way to reach-out consumers world

Prakash Upadhyay
Journal of Informatics Education and Research
Sentiment Analysis and Opinion Mining
article

Role of Artificial Intelligence enabled technologies in analyzing consumer sentiment: A new way to reach-out consumers world

Prakash Upadhyay
article en

Abstract

The business is not just confined to selling products and services. Customization of products and services according to customer satisfaction has become an integral part of business. Consumer sentiment analysis has become an important part of business models. Businesses are also striving towards transform consumer experience, loyalty, and satisfaction using artificial intelligence (AI) concept specially machine learning (ML) and deep learning (DL) which are further used in sentiment analysis.

Journal of Informatics Education and ResearchVol. 5(1)
Industry, innovation and infrastructure
Openalex Percentile: Top 98%
Sentiment Analysis and Opinion Mining
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Role of Artificial Intelligence enabled technologies in analyzing consumer sentiment: A new way to reach-out consumers world — Prakash Upadhyay · Journal of Informatics Education and Research (2025) | TGRS Research Map | TGRS