Service redesign for outpatient services: Strategies to improve the wait
The waitlist optimisation strategies tested in this study led to a large reduction in the proportion of patients overdue to be seen on the neurosurgical waitlist. The tested strategies can be used by other services to address extended waits in outpatient services.
Authors
- Christopher F. Barnett (ORCID: https://orcid.org/0000-0003-1095-5794)
- Robin Haskins
- Simon Davidson (ORCID: https://orcid.org/0000-0003-2211-6592)
- Judith Henderson
- Bruce Donald
- Christopher Williams (ORCID: https://orcid.org/0000-0001-8896-0978)
- Ryan Gallagher (ORCID: https://orcid.org/0000-0003-4366-124X)
- Damien P. Smith
- Bridie Ingham
- Michael Edger
Institutions
- John Hunter Hospital (AU)
- Northern Sydney Local Health District (AU)
- Hunter New England Local Health District (AU)
- Macquarie University (AU)
Publication Details
- Journal
- Public Health
- Published
- 2025-03-23
- DOI
- https://doi.org/10.1016/j.puhe.2025.03.011
- Citations
- 1
- Primary Topic
- Musculoskeletal pain and rehabilitation
- Type
- article
- Field-Weighted Citation Impact
- 1.39
Funders
- National Health and Medical Research Council