Positive thinking in insurance sales
Positive thinking, or an optimistic attitude, is the practice of focusing on the good in any given situation. It can have a big impact on the physical and mental health, but that does not mean that business reality or any other reality should be ignored. It simply means that you approach the good and the bad in life with the expectation that things will go well. Many studies have looked at the role of optimism and positive thinking in mental and physical health. Some physical benefits may include better physical health, greater resistance to illness, better stress managament, longer life span, and so on. The mental benefits may include more creativity, greater problem-solving skill, clearer thinking, better interpersonal relationship, less depression, etc. Generally, people with a positive outlook may be more likely to live a healthy lifestyle since they have a more hopeful view of the future. On the other hand, if someone is naturally more pessimistic, he does not tend to expect the worst. It may help to see this positive thinking as a skill he can learn and benefit from. The positive way of behaviour is pretty important in insurance selling which involves sales of various types of insurance to customers, including home, life, health and auto insurance. People who sell insurance are often referred to as independent insurance agents or brokers. But insurance sellers are also employees of an insurance company whose job is to advise on and sell policies. Direct selling has a specific place in the sale of insurance. It has been proven that the seller-optimist has more advantages than the seller-pessimist. The optimism in sales can and should be improved by various types of training. As far as the insurance market in Serbia is concerned, we can conclude that mental preparation of sellers, including positive thinking, should be more practiced and trained.
Authors
- Nebojša Žarković
Publication Details
- Published
- 2025-01-01
- DOI
- https://doi.org/10.46793/aida26.sav.03z
- Primary Topic
- Leadership, Behavior, and Decision-Making Studies
- Type
- article
- Field-Weighted Citation Impact
- 0.00