Employees’ perception of lean management maturity and its impact on their innovative behaviours

Purpose Employees’ innovative behaviour enables businesses to stay competitive. Therefore, this research aims to examine the relationship between employees’ perception of lean management maturity (people and culture element) and their innovative behaviours moderated by years of experience. Design/methodology/approach A quantitative approach is undertaken. A questionnaire was applied to 142 samples from Petroleum Development Oman, Daleel Petroleum and the Ministry of Education. Statistical Package for Social Science, SmartPLS and PROCESS macro by Hayes were used to analyse data. Findings The results show non-significant relationship between the continuous improvement program (CIP), the implementation of methods, multi-skilled competencies/training plans on one hand and the employee’s innovative behaviour on the other. However, continuous improvement (CI) cultural development and leadership development demonstrate a positive significant relationship with employees' innovative behaviour. Findings also confirm a positive significant moderating effect for years of experience on CIP and employee’s innovative behaviour, whereas experience does not show any significant moderating effect on the relationship between other elements of people and culture and employee’s innovative behaviour. Originality/value This study is unique for it is one of the first to address the relationship between employees’ perception of lean management maturity (people and culture element) and their innovative behaviours moderated by years of experience. Moreover, no other study in the reviewed literature used the social exchange theory and the resource-based theory to explain the indicated relationship.

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Publication Details

Journal
International Journal of Quality & Reliability Management
Published
2025-03-22
DOI
https://doi.org/10.1108/ijqrm-04-2023-0132
Citations
2
Primary Topic
Quality and Supply Management
Type
article
Field-Weighted Citation Impact
4.57
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article

Employees’ perception of lean management maturity and its impact on their innovative behaviours

Mohd Faiz Hilmi, Sultan Ali Suleiman AlMazrouei, Mohammed Al Balushi
2 citations
International Journal of Quality & Reliability Management
Quality and Supply Management
4.57
article

Employees’ perception of lean management maturity and its impact on their innovative behaviours

Mohd Faiz Hilmi, Sultan Ali Suleiman AlMazrouei, Mohammed Al Balushi
article en
2 citations

Abstract

Purpose Employees’ innovative behaviour enables businesses to stay competitive. Therefore, this research aims to examine the relationship between employees’ perception of lean management maturity (people and culture element) and their innovative behaviours moderated by years of experience. Design/methodology/approach A quantitative approach is undertaken. A questionnaire was applied to 142 samples from Petroleum Development Oman, Daleel Petroleum and the Ministry of Education. Statistical Package for Social Science, SmartPLS and PROCESS macro by Hayes were used to analyse data. Findings The results show non-significant relationship between the continuous improvement program (CIP), the implementation of methods, multi-skilled competencies/training plans on one hand and the employee’s innovative behaviour on the other. However, continuous improvement (CI) cultural development and leadership development demonstrate a positive significant relationship with employees' innovative behaviour. Findings also confirm a positive significant moderating effect for years of experience on CIP and employee’s innovative behaviour, whereas experience does not show any significant moderating effect on the relationship between other elements of people and culture and employee’s innovative behaviour. Originality/value This study is unique for it is one of the first to address the relationship between employees’ perception of lean management maturity (people and culture element) and their innovative behaviours moderated by years of experience. Moreover, no other study in the reviewed literature used the social exchange theory and the resource-based theory to explain the indicated relationship.

International Journal of Quality & Reliability Management
Universiti Sains Malaysia (MY), Ministry of Education (PT)
Openalex Percentile: Top 7%
Quality and Supply Management
4.57
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