The Role of Artificial Intelligence in Modern Marketing: Applications, Challenges, and Opportunities
The rapid evolution of Artificial Intelligence (AI) technologies has transformed marketing practices across industries, enabling brands to enhance customer experiences, improve decision-making, and optimize operational efficiencies. This paper provides a comprehensive analysis of the current applications of AI in marketing, examines the challenges businesses face in its adoption, and identifies emerging opportunities. Through an exploration of AI tools such as machine learning, predictive analytics, natural language processing (NLP), and chatbots, the paper underscores the strategic significance of AI in achieving personalized marketing, real-time decision-making, and customer engagement. Additionally, the ethical implications and future trends of AI-driven marketing are discussed to guide marketers in navigating the evolving landscape.
Authors
- N. Vivek
- I. Grace Julia
Institutions
- American College, Madurai (IN)
Publication Details
- Published
- 2025-01-01
- DOI
- https://doi.org/10.34293/icaicm-25.ch015
- Primary Topic
- Impact of AI and Big Data on Business and Society
- Type
- article
- Field-Weighted Citation Impact
- 0.00