Exploring Organizational Ambidexterity And Resilience In Integrated Port Network Development (Infrastructure & Sustainability Chapter)

Abstract This research explores the concepts of Organizational Ambidexterity and Resilience as key strategies in the development of an Integrated Port Network . In the context of the ever-evolving global supply chain, ports must simultaneously exploit existing capabilities and explore new opportunities to remain competitive and sustainable. As the market leader in Indonesia’s port industry, PT Pelabuhan Indonesia (Persero) plays a significant role in advancing the sector, particularly in container services. O’Reilly & Tushman (2013) [9] describe Organizational Ambidexterity as an organization’s ability to explore (seek new innovations) and exploit (maximize and improve efficiency of existing resources) simultaneously. This concept highlights that ambidextrous organizations can effectively operate in dynamic and uncertain environments by managing these often conflicting activities, which is crucial in addressing the operational complexities of modern ports. Similarly, Lam & Vis (2021) [6] define resilience as the ability of ports to adapt and recover from disruptions that could interrupt their operations. This research emphasizes the importance of strategic and well-implemented initiatives to enhance port resilience. By integrating these two concepts, the author recommends stakeholder collaboration, sustainable infrastructure development, process digitization and automation, enhanced intermodal connectivity, and a focus on sustainability and efficiency which is expected to be used as a reference and learning document for Pelindo in preparing the company’s long-term plan and technical documents to the ministry of transportation in order to strengthen the national port strategy and the Ministry of State-Owned Enterprises as a corporate strengthening of the maritime and logistics sector.. This research proposes a framework for implementing organizational ambidexterity and resilience through service standardization, synergy with shipping companies, and cooperation with industrial zones to develop a resilient Integrated Port Network , which supports the company’s long-term sustainable growth and enhances national competitiveness through improved national connectivity.