Workplace Cyber Bullying in Accommodation Businesses, Psychological Wellness and Emotional Intelligence

With the developments in technology, the use of communication technologies is increasing day by day. As a result of these developments, people communicate with each other in online environments. Moving the communication between people to virtual environments has led them to spend more time on the internet. However, this situation also has some negative aspects. Many people are bullied in virtual environments and are negatively affected by this situation. Employees are among the people who are cyberbullied. For this reason, workplace cyberbullying takes its place as a great danger in working life. This situation has revealed that the issue of workplace cyberbullying should be investigated. In this research, a study was conducted on the employees of accommodation establishments by addressing the tourism sector, which is human-oriented. It is aimed to examine how workplace cyberbullying affects psychological well-being and emotional intelligence. In line with this purpose, the survey technique was used as a data collection method and the analyses obtained from the survey results were interpreted by structural equation modeling. The results of the research show that cyberbullying has a negative relationship with employees' psychological well-being levels and emotional intelligence levels. In other words, the increase in cyberbullying levels of employees causes a decrease in psychological well-being and emotional intelligence levels.