Perceptions of Undergraduate Arts students of Nagaland towards the use of Chatbots in Education

With the growth in the usage of technological tools, we witness the rise in the use of AI Chatbots in educational sector. Both teachers and students seemed to have mixed responses towards the use of chatbots in learning. And therefore, this study was undertaken to know the perceptions of undergraduate students towards chatbots. The sample of the study consisted of 400 undergraduate arts students in Nagaland selected through multi-stage random sampling. The findings indicated positive average level of perceptions of students towards chatbot. The results indicated male students have higher positive perceptions level towards chatbots than the female students; however, no significant difference was found with respect to type of management and academic level.