Rights Without Awareness: The Irony Of Consumer Protection In An Educated Society

The article critically examines the paradox of consumer protection in an educated society where laws are in place, yet customers frequently fail to use their rights because they are unaware of them. Additionally, it talks about the main causes of this paradox, including institutional inefficiency, legal complexity, and information overload. The article concludes by stating the reasons behind the knowledge gap and the role of politics and institutions in strengthening consumer rights.